New Zealand's 24/7 Digital Health Service: 21,000+ Consultations Delivered, Fast Access to Care

The Government's new 24/7 digital health service, launched in July, has provided over 21,000 consultations to 19,331 people across New Zealand. It is most commonly used when timely GP appointments are unavailable and has successfully treated 83.5% of patients without requiring an in-person GP follow-up. The service has made healthcare more accessible, especially for working-age adults and parents, reaching people in all communities and making a significant impact on daily lives by providing timely and quality care.